Privacy Policy | HotPads

Privacy Policy

(last updated January 1, 2012)

Privacy Summary

At HotPads, we follow the Golden Rule. We treat your information as we would like you to treat ours. The following Privacy Policy outlines our specific policies regarding what information we collect from our users and what we do with it. We will abide by this policy and protect your information and privacy, but if you believe that we have infringed upon your privacy for any reason, please email us at

Privacy Policy

HotPads, Inc. (HotPads) respects the privacy of our users and recognizes the importance of protecting information collected from you through our website,, related data and/or related services. We have adopted this Privacy Policy. Please read this policy as it outlines the type of data that we collect, what we do with it and how we protect it.

This policy may be amended from time to time. The date at the top of this document reflects the last time this policy was updated. You should check back for the most current version before relying on any of the provisions in this privacy policy.

Information Collected by HotPads

HotPads collects a variety of information in order to enhance the user experience and improve our site:
  1. User Provided Information: You may provide information in connections with your use of the Services. You may provide information about available housing. You may also provide information about yourself and your company when creating accounts, listings, or profiles. This information can be managed by editing within your HotPads Account. We may combine this information with other information we collect from the Services or from other companies.
  2. Cookies: Cookies are bits of electronic information that are transferred to a user's computer to identify a particular browser. HotPads uses Cookies to improve the user experience of the site by tracking user activity. Cookies cannot be used to read data off your computer and cannot be used to transfer personally identifiable information unless you have registered with us. You may adjust settings on you browser to refuse cookies. However, HotPads as well as other sites may not function as they ought to if you refuse cookies.
  3. IP Address: We log your IP address in order to help diagnose problems with servers, administer our site, and track usage statistics. Your IP address may vary each time you visit the site or it could remain the same, either way it would be extremely difficult to identify you through your IP address and we make no attempt to do so.

We may share with third parties aggregate information or information that does not personally identify individuals.

Information Usage and Disclosure

In general, HotPads uses the information collected to provide the Services and communicate with you. The information that you choose to provide in a public area will not be protected by this privacy policy.

We only share personal information that you provide outside the public area in the following circumstances:
  1. Consent: When you consent or ask HotPads to share the information.
  2. Affiliates and Service Providers: When HotPads provides affiliated companies or service providers personal information to manage on our behalf.
  3. Legal Obligation or Protection from Harm: When we believe release is appropriate to comply with the law; to enforce or apply our policies and terms of use; to initiate, render, bill, and collect for payments owed to HotPads; to protect our rights or property; to protect our users from fraudulent, abusive, or unlawful use of our site or services; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
  4. Merger or Sale: When HotPads is involved in a merger, acquisition, or any form of sale of some or all of its business, personal information may be transferred along with the business.

We may share with third parties aggregate information or information that does not personally identify individuals.

Listing Distribution

As part of its services, HotPads distributes listing information to third-party sites generally known as listing aggregators. Listing distribution occurs to give our users' listings more exposure to housing shoppers. Only information made public by the user is distributed and all users can opt out of such distribution by sending an email to

Collection and Use of Information by Ad Servers

HotPads may use third parties to present or serve advertisements that users may see at Web Pages. These third-party ad servers may use cookies, web beacons, clear .gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements? effectiveness. These third-party ad servers may collect and use non-personally identifiable information about your visits to our site in order to present advertisements that may be of interest to you. For more information about the information collection and use by advertising servers or to opt-out of this practice please visit .

Third Party Web Sites

The Services may include links to the Web sites of other companies and/or individuals. These third party Web sites may collect personal information about users on those Web sites, and HotPads privacy policy does not extend to these external Web sites and third parties. Please refer directly to these third parties and Web sites regarding their privacy policies.


We use commercially reasonable security to protect the loss, misuse, and alteration of the information under our control. However, we cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. You should be aware that we have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.

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